Service 06 · AI Agents & Chatbots

AI that works alongside your team.

We build AI assistants connected to your own data and tools: website chatbots that answer customer questions around the clock, and agents that qualify leads, draft content and handle repetitive tasks. Built on Claude, GPT and open-source agents like Hermes and OpenClaw.

AI agentsChatbotsRAG assistantsVoice agentsClaude / GPTHermesOpenClaw
Who it’s for

Is this right for you?

Same questions, every day

Customers keep asking about prices, hours, bookings and orders. A chatbot can answer instantly, 24/7.

Leads after hours

Visitors arrive at night and on weekends. An AI agent can qualify them and book a call.

Knowledge in silos

Your team hunts through documents and inboxes. An internal assistant finds the answer in seconds.

What’s included

Everything you need, nothing you don’t.

  • Use-case workshop to find where AI saves the most time
  • Knowledge base set-up from your website, documents and FAQs (RAG)
  • Chatbot or agent build on Claude, GPT or open-source models
  • Integrations with your website, CRM, calendar and email
  • Guardrails and hand-over to a human when needed
  • Testing with real customer questions
  • Monitoring and monthly improvement options
How it works

From first call to results.

1

Workshop

We pick one or two high-value jobs for AI and define what “good” looks like.

2

Train

Your content is prepared and connected so answers are accurate and on-brand.

3

Build & test

We build the assistant, test it against real questions and tune it.

4

Launch & improve

It goes live with monitoring, and we improve it from real conversations.

What clients say
Client testimonial coming soon.
Your business hereWorked with DigitalDeck? We’d love your feedback.
Client testimonial coming soon.
Your business hereWorked with DigitalDeck? We’d love your feedback.
FAQ

AI Agents & Chatbots: frequently asked questions

What can an AI chatbot do for my business?

An AI chatbot can answer common customer questions instantly, 24/7, using your own information, and it can collect enquiry details, qualify leads, book appointments and hand complex conversations to your team. Internal assistants can also help staff find information in your documents.

Will the chatbot make things up?

We design it to answer only from your approved content, and to say so and offer a human when it doesn’t know. This approach, called retrieval-augmented generation (RAG), plus testing with real questions, keeps answers accurate.

Is my business data safe?

Yes, we choose providers and settings that don’t use your data to train public models, limit what the assistant can access, and can self-host open-source models when data must stay on your own servers.

How much does an AI chatbot cost?

AI chatbots and agents start from $1,500 AUD, depending on the number of integrations and the size of the knowledge base. Running costs for the AI model are usually small and are explained up front.

Can the AI hand over to a real person?

Yes. When a question is outside its knowledge, or a customer asks for a person, the assistant passes the conversation and its details to your team by email, chat or your CRM.

Do you build voice agents?

Yes. Voice agents can answer phone calls, take messages, answer common questions and book appointments, using the same knowledge base as your chatbot.

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AI Agents & ChatbotsFrom $1,500 AUD
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